“Working with Frontier Service Design provided us that refreshing outsider perspective on our business. They act as provocateurs, not afraid to challenge our pre-conceived notions – in our case, perceptions around our next generation of in-room entertainment.
Their grasp of technology makes them unique, and they were able to uncover a unique connected TV technology vendor for us, which altered our view of how we would structure this in-room service for our future guests.
Really impressive, look forward to collaborating with Bob Cooper, Susan Stipa and the team again soon.”
-Senior Vice President of Business Strategy and Key Intiatives