Frontier Service Design. We work with you to identify, build and launch new service offerings that create new sources of revenue for your organization and delight customers.

Griswold Special Care

“As the president of a multi-national family-owned business with no outside board members, it is sometimes difficult to gain perspective in
certain situations. We have an extremely talented corporate staff, nonetheless, there are times when I choose not to share certain information and concerns with these staff members. Having a trustworthy outside counsel such as you has been invaluable.

I should also make comment that you are no ordinary outside advisor. While the bulk of your expertise is in a different industry than mine, I consider this an asset rather than a deficit. You are able to see the forest while I am sometimes lost in the trees. You are able to quickly dissect issues with an uncanny precision and return many keen insights. I feel that my time with you is very well invested. And, perhaps most of all, I appreciate your no holds barred approach. My staff may hesitate to question a decision or approach, but you have the self-confidence and the intellectual stature to make me reassess when it is in my best interest to do so.

I will certainly call on you again when I encounter new problems and find a need for your strengths and talents. In the meanwhile, I hope that you have a wonderful Thanksgiving and know that I am indeed thankful for your help and guidance.”

-Kent C. Griswold, President

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