Frontier Service Design. We work with you to identify, build and launch new service offerings that create new sources of revenue for your organization and delight customers.

Bradley Communications

“Bob is one of the sharpest, most insightful business people I’ve ever met. He’s extremely
good at providing “fresh eyes” for any business problem and quickly cutting to the heart
of the matter. Time and time again, he’s given me useful perspectives I’ d never have
thought of on my own.

One example is a few months ago, he spent some time teaching me his “Fried Egg”
model of staffing/scheduling and I immediately began implementing it. His system is
very simple, yet this small change will save us somewhere between $48,000 to $72,000
in labor costs this year alone.

One thing that sets Bob apart from other consultants is his candor. In my experience,
many consultants are afraid to tell clients the truth for fear of offending them. Bob is
very straightforward and has no agenda other than helping me get to where I want to go.”

-Bill Harrison, President

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