Published Articles…

03.18.09 – “New start-up focuses on ‘service design’” – The Phoenix
Download a PDF with photo here.

01.14.09 – “New Business Has Designs on Service” – Daily Local News
Download a PDF with photo here.

Press Releases…

04.29.09 – Frontier Service Design Workshop Identifies New Revenue Opportunities

01.06.09 – First Service Design Firm Launches in United States

Past Events…

04.08.10 – Annual SPiN Conference – Bob Cooper participated on a panel discussion with local entrepreneurs entitled “Vision and Execution: How to hire the right people and communicate your vision effectively.” The event was attended by more than 80 students, faculty and business owners and was sponsored by the Singapore Philadelphia Innovators Network (SPiN), an organization that facilitates entrepreneurial exchanges between Singapore and the Greater Philadelphia business community.

10.22.09 – Enterpreneurship 101 – Bob Cooper shared his business start-up and turnaround experiences to foreign students studying entrepreneurship at the University of Pennsylvania.

06.19.09 – “Thinking Outside-In: Identifying New Service Revenue Opportunities” – Bob Cooper presented a workshop on how to identify new sources of service revenue within an existing business at “The Art & Science of Service Conference” at Bentley University in Waltham, MA. Check out Bob Cooper’s blog post about the event Service design workshop at Bentley University .

02.26.09 – “Gold at Your Feet: How to identify new sources of revenue within your existing business” – IncBizNet workshop presented by Bob Cooper, founder and President of Frontier Service Design at Inc. Magazine headquarters in New York City on February 26. Check out photos from the event on Flickr and a video clip on IncBizNet .